Bunbury Road Surgery
For appointments at Bunbury Road Surgery, please call the appointment line on: 0121 477 7617. The line is open from 8.30 am Monday to Friday. You can also make appointments at the surgery from 8.30 am onwards. It is the patient’s responsibility to keep the appointment.
If you cannot keep the appointment, we would appreciate if patients could inform reception ASAP as their appointments can be reallocated for those who are in need. Patients who fail to attend their appointments for 3 consecutive times will be asked for a satisfactory reason and/or action will be taken.
Each appointment is for 10 minutes within the normal 2 hour surgery consultation session, extras will be seen at the end of surgery. Appointments for GP and nurses can be booked 4 weeks in advance.
Appointments are given out by the practice and the surgery reserves the right to alter or cancel the above policies for any unforeseeable circumstances, e.g. Holidays, Sick leave etc
For urgent/emergency cases, patients must be at the surgery before 10.00 am in the morning or 4.00 pm in the afternoon (only if Dr. Gupte is on duty). You must inform the reception prior to your arrival by calling 0121 477 7617 and you must be prepared to wait as you are being seen as an ‘extra’. Any form of abuse towards staff is not tolerated.