You are eligible to receive a free flu jab if you:
Monday 21st September afternoon
Wednesday 23rd September Morning
Saturday 03rd October Morning
Watch the Video
For your information, all of our patients are allocated a named GP, but you can choose to see any GP at the surgery.
If you would like to know more go to Griffins Brook Named GP.
Patient care is being undermined by a growing crisis in general practice. GPs are struggling to cope with the rapid growth in the number of patients needing care. Yet the share of NHS resources spent on general practice is falling year on year. Put patients first: Back general practice is the RCGP's campaign to put an end to this crisis and safeguard patient care. It is calling for a UK wide increase in the share of funding that goes into general practice from 8.4% to 11% of the NHS budget by 2017. This investment will transform care for patients and benefit the NHS as a whole by alleviating pressure on our hospitals and providing cost effective care closer to home. If you'd like to pledge your support for the campaign and write to your local politician, visit
You can book an appointment by using Online Services - please do not email or fax an appointment request. If you are unable to book online then call us on 0121 476 2441 for Griffins Brook or 0121 4751050 for Bunbury Road
Appointments can be booked 24 hours a day 7 days a week online or during surgery hours by telephone. To register for online appointments please email firstname.lastname@example.org or ask at reception.
Many problems? book a double appointmentIf you have a number of issues that you would like to discuss with your GP, book a double appointment to give you more time to talk them through. Each appointment slot is for 10 minutes.
Is your issue urgent? Do you need to see a specific GP?
Is it important you are seen quickly or would you rather wait for an appointment with a particular GP? If you have a long-term illness would you benefit from seeing a GP who knows your history personally?
Take notes to help you
Before you see your GP, be clear in your own mind what you want to say. Make a note of your symptoms, worries and any questions that you would like to ask.
Take a list of your medicines – prescribed or otherwise
Bring a list of any medication you are taking, including over-the-counter and/or alternative medicines, or anything prescribed after a hospital visit. This includes tablets, liquids or creams. Your GP needs to know about everything you are taking.
Discuss important things first and stick to the point
Make sure you tell the doctor about the important things first and try to get to the point. Do not feel you have to justify being there or leave your main concern to the end.
Not clear on treatment plan? Ask again
Make sure you fully understand the next steps before you leave the room. If you don’t, then don’t be afraid of asking your GP to go through the plan again.
Ask who to contact if you have any more questions.
You may think of questions that you would like to ask after your appointment. Find out who you can contact to ask questions, as well as any support groups that can provide reliable information.
If you need support, take a relative, carer or friend
If you feel your situation needs it, take a relative or friend for support. They can help you understand or explain.
Could the practice nurse deal with your problem?
In many cases, the practice nurse could deal with your concern, so consider this as an alternative to making an appointment with a GP.
Any requests for home visits must be made to the surgery before 10:30am. The receptionist will need details of symptoms and a contact telephone number.
Home visits will take place at the end of at the end of morning surgery between 12:00pm & 3:00pm
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
Evidence that you are sick
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
Your employer can ask you to confirm that you've been ill.You can do this by filling in a form yourself when you return to work. This is called self-certification.
If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.
However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
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